The Credit System is Broken - Here’s Why it Matters

If you've ever been rejected for credit, you're not alone.

For millions of people across the UK, a "no" from a lender doesn't reflect laziness or irresponsibility — it's often the result of a system that doesn’t see the full picture.

How Credit Reporting Works

In the UK, there are three main credit reference agencies (CRAs):

  • Experian

  • Equifax

  • TransUnion

These agencies collect data from lenders, banks, utility providers, and public records to create your credit report and assign you a credit score.

Your score is typically based on:

  • Payment history (on-time vs missed payments)

  • Credit utilisation (how much credit you're using vs your limit)

  • Credit age (how long you've had credit accounts)

  • Types of credit used (loans, credit cards, mortgages)

  • New credit activity (recent applications)

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Why This System Excludes Millions

While the system works for some, it disadvantages many — especially those who are “credit invisible” or subprime:

1. Thin Credit Files

People with little or no borrowing history (e.g., young adults, recent immigrants) often lack enough data to generate a meaningful score.
Result: Many are denied credit even if they’re financially stable.

2. Non-Traditional Incomes

Workers on zero-hour contracts, freelancers, or those with fluctuating income may appear “risky” due to perceived instability, even if they’re earning enough to meet obligations.
Result: Penalised for not fitting into traditional employment patterns.

3. Historical Mistakes

Missed a bill payment 12 months ago during a tough month? That negative mark can stick around for up to six years.
Result: The system weighs past slip-ups more heavily than present stability.

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What Happens to People Locked Out of Credit?

When rejected by mainstream lenders, many turn to:

  • High-cost short-term credit providers (e.g., payday lenders)

  • Buy Now, Pay Later schemes

  • Doorstep lenders

These often come with high interest, fees, and a greater risk of debt spirals — especially when the cost of living is already rising.

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A Smarter Way to Assess Affordability

We believe access to credit shouldn't depend on outdated scores. That's why we built CashWave — a fairer way to borrow based on your real-time financial situation using open banking.

  • Borrow up to £300

  • Repay over three months

  • No interest, just a flat fee of £30

  • No penalties for early repayment

  • No reliance on a traditional credit score

What’s Open Banking?
It’s a secure system that allows consumers to share their banking data with lenders. This means SteadyPay can assess your actual income and spending patterns to decide what you can afford — not just what your credit history says.

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Credit Should Work for You — Not Against You

The current system is biased towards the past. But life happens in the present. At SteadyPay, we’re working to create a future where credit is inclusive, ethical, and built around your real life.

Want to try a better way?
Download the SteadyPay app and see if you're eligible for CashWave.

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