How quickly does IncomeSmoothing detect my pay?
Please allow 24 hours after you have been paid for the app to update and send you a top-up notification. It is learning to detect your pay.
If you are paid earlier or later, not to worry! Our system continues to scan your account for wages and will do so up to 5 days for monthly wages after the pay date we have in our system. For weekly it will be 3 days.
If your pay will be delayed more than 5 or 3 days, please do get in touch.