Why do I have to connect the app to my bank?

We need to check your pay for when you need a top-up. The most efficient and effective way to do this is to connect the app to your bank. This means the whole service can be automated, making it easy for you.

Rest assured, we take security and privacy protection very seriously. We never see your bank login details. All data is encrypted and transmitted to your bank over a secure channel. The app cannot be used to move money; it is restricted to checking your account so it knows if you are due a top-up or can repay a top-up. We are authorised and regulated by the Financial Conduct Authority.

Related FAQ: Security